Contact Us

Welcome to the Support Center

In order to streamline support requests and better serve you, we strongly recommend you to use our support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Alternatively, you can choose the following methods to contact us.

Email:
Sales@SatisLED.com 7 days 24hours
Support@SatisLED.com 7 days 24hours
Phone Contact information:
Tel: +86-755-82767710 +86-18820182796
Fax: +86-755-82544755
Working Hours: Monday to Friday 9:00am - 9:00pm Beijing Time (GMT +8)
Sunday 9:00am - 6pm Beijing Time (GMT +8)
Live Chat:
Live Chat with an customer service representative.

Address:
Rm.23B, Block C, Huaqiang Plaza, Huaqiangbei Rd. Futian District
City: Shenzhen Country: China
Postal code:518000